Backdrops are printed on a 100% polyester, wrinkle-free material. They may be steamed if a wrinkle or crease appears (most often just after receiving a backdrop). If cleaning or washing is necessary, machine wash in cold water on a gentle cycle and air dry. We recommend only washing when necessary to minimize color fading.
Do not dry-clean these backdrops.
Return and Exchange Policy
If you are unhappy with your backdrop, please first contact us via email at firstname.lastname@example.org to explain your dissatisfaction.
- All returns and exchanges must be made with in 30 days of receipt of your backdrop order.
- You MUST contact us at email@example.com and receive a RMA number before sending your backdrop back!
- For a return or exchange, the backdrop must be shipped back to:
White House Custom Colour
Attn: Backdrop Return
2840 Lone Oak Parkway
Eagan, MN 55121
- All freight and shipping expenses associated with the return or exchange of a backdrop are the responsibility of the customer
- A 25% restocking fee applies to all returned and exchanged backdrops
- A refund, credit or replacement is issued upon receipt of the returned item(s) and after being thoroughly inspected by Backdrops by WHCC for any damage. If the returned item does not pass inspection, the full value (minus the restocking fee) may not be issued.
All backdrops are printed on wrinkle-free, 100% polyester fabric. Ground shipping is included to the US.
Please be advised that these images are intended to be used as only as a guide, and we do not guarantee or warrant the colors shown on our website to be 100% accurate to the actual printed backdrop.